Frequently Asked Questions

Q:  What do I need to bring to my appointment?

A:  Current insurance card, a photo ID, current medication list, known allergies, and Nebraska Pain Consultants Evaluation Form (click form and print).

Q:  Do I need any information from my family physician?

A: Yes, we need your medical records, referring physician notes, MRIs, CT Scans, and Nerve Conduction Studies. Call your doctor to have them sent to us or pick them up and bring them with you.  Your doctor’s office may FAX this information to Nebraska Pain Consultants at 402-323-8599.

Q:  What if I don’t bring my medical records?

A:   Without the information from previous providers it is very likely your appointment will be rescheduled.

Q:  Should I arrive for my appointment early?

A:  If you have not completed the Nebraska Pain Consultants Evaluation Form then arrive at least 15 minutes early for assistance to complete this information.

Q: What if I am late?

A:  Nebraska Pain Consultants strives to see you in a timely manner.  If you are more than 15 minutes late then your appointment will be rescheduled to a later date. 

Q: What if I need to change my appointment?

A: We require a 24 hour notice for cancellations. After 3 missed appointments without cancellation notice you will be dismissed from Nebraska Pain Consultants patient list and will need to ask your physician to refer you someplace else.

Q: Will I receive an injection on my initial appointment?

A:  No. Your initial appointment is to determine your medical history, perform a physical exam, and assess your pain. If after examination an injection is recommended for your condition you will be scheduled to receive it on a future date. You will be given specific instructions concerning the preparation for this pain management service. 

Q: Will my appointment need pre-authorization?

A:  Some insurance companies require pre-authorization. If you are not sure then ask your human resource department.

Q: What if I’m covered by General Assistance?

A: All General Assistance patients must be pre-authorized.

Q: What if my visit is a work related injury?

A:  Approval from your Workers Compensation case manager will be necessary for your initial and all future appointments with Nebraska Pain Consultants. Approval must be obtained prior to your visit.  Ask your case manager if a Workers Compensation form needs to be completed for your file.

Q: Does my insurance cover my appointment?

A: Nebraska Pain Consultants services are generally covered by a number of health plans including: Blue Cross Blue Shield, United HealthCare, Midlands Choice, and Mutually Preferred. We are currently working with other health care providers. Please contact our offices at 402-323-8484 for specific questions about insurance. 

Q: Do you bill my insurance company?

A:  Yes. If you have an office visit co-pay or deductible for these services you should pay at the time of service or we may bill you.

Q: What if I don’t have insurance?

A: Nebraska Pain Consultants requires a $100 payment at the time of service. If the charge is more than the payment you will be billed for the remainder.

Q: What if my visit is the result of an automobile accident or other circumstances where my regular health insurance is not responsible?

A: Nebraska Pain Consultants requires a $100 payment at the time of service for evaluation and $300 for treatment. If the charge for your services is more then you will be billed for the remainder. In the event the charge is less, you will receive a refund.